FAQs

4. You will receive a separate email about your account creation. Please email support@consultdra.com if you have any issues logging into your account.

With An Account

1. Log into your ConsultDrA account. If you do not have an account please create an account first.
2. Once you know the course you would like to take click “Take this Course”
3. Fill in your payment information.
4. You will receive an email receipt for your purchase.
5. You can now view the course by clicking on the course content on the individual course page or under My Profile.

Without An Account

Please note that we strongly recommend that you create an account first before purchasing a webinar.

1. Find the course you would like to purchase
2. Click Take This Course
3. Fill in your payment information in the Stripe payment portal. The email you use for your receipt will be the email associated with your new ConsultDrA account.
4. You will receive an emailed receipt and your login details will be emailed to you. Please check your spam folder if you do not see it in your inbox.
5. We strongly recommend using a unique, secure password when creating your account.
6. Once logged in you can view the course on the individual course page or under My Profile.
7. If you have any issues logging in please email support@consultdra.com or send in a support request through our Contact page

All of our courses qualify for Continuing Education (CE) credits. Learn more about our accreditation here.

AMA CAT-1 Courses:

1. Go to FCMcme.org and select Claim Credit
2. Enter the code provided, upon validation of the code the online program evaluation form will be presented.
3. An online Course Exam will also be required to be completed and passed. Exams return an immediate grade report and upon obtaining a score of 70% or higher user may continue to complete the claim credit process. You will have three attempts.
4. Once passed, the appropriate certificate will be available to View and Print your certificate from a link provided from within the Users FCMcme.org User Record page which may be accessed 24/7 365 by logging into their FCMcme.org User Account.

AANP Courses:

1. After you finish the recording click “Mark Complete” to proceed to the quiz
2. After you pass the exam, click to mark the Course complete.
3. Once done, you will receive an email of completion and be able to download your certificate. You can find the certificate on the completed Course page and under ‘My Profile’.

1. Log into your ConsultDrA account
2. Go to the Course page you would like to view
3. Scroll down to Course Content and click on the course Recording.

Due to copyright the recordings of each course are not downloadable.

All courses include a recording of the live broadcast along with the slides from the broadcast and any other accompanying materials. To receive Continuing Education (CE) credit you will also need to complete a short quiz based on what was discussed in the recording. Purchasing a course before it has been recorded grants you access to attend the recording live. To learn how live webinars work click here.

Click here to learn more about how live webinars work

WA NDs: We are WANP Category-1 approved starting with course #123 mTOR, Rapamycin and Beyond.

Enduring Webinars will be accredited for up to two (2) years after their live recording date. At that time they will be renewed through AANP.

All past courses will continue to renew through AANP.

If you have any questions regarding accreditation please email support@consultdra.com

We have four Subscriptions available:

Monthly Subscription

• $49/per month runs month-to-month until cancellation
• Attend Dr. A’s Live Webinar streams every third Tuesday of the month unless otherwise posted
• Access to the entire 100+ Course Library
• Ability to join the private Facebook group if you are a medical professional

Yearly

• $530/per year runs year-to-year until cancellation
• Attend Dr. A’s Live Webinar streams every third Tuesday of the month unless otherwise posted
• Access to the entire 100+ Course Library
• Ability to join the private Facebook group if you are a medical professional

Corporate

• 6 members per subscription
• $1475/per year runs year-to-year until cancellation
• Attend Dr. A’s Live Webinar streams every third Tuesday of the month unless otherwise posted
• Access to the entire 100+ Course Library
• Ability to join the private Facebook group if you are a medical professional
• Please email support@consultdra.com to register members

Corporate+

• 10 Members per subscription
• $2350/per year runs year-to-year until cancellation
• Attend Dr. A’s Live Webinar streams every third Tuesday of the month unless otherwise posted
• Access to the entire 100+ Course Library
• Ability to join the private Facebook group if you are a medical professional
• Please email support@consultdra.com for more information on how to join

To cancel your subscription log into your account and go to ‘My Profile’ under My Account next to the search bar. Click ‘Check Account Billing Details’ and log into the Stripe payment portal.

Once in the Stripe payment portal, you can update your information.

If the email in our payment system does not match the email under your subscription please email support@consultda.com for assistance

To update your payment information log into your account and go to ‘My Profile’ under My Account next to the search bar. Click ‘Check Account Billing Details’ and log into the Stripe payment portal.

Once in the Stripe payment portal, you can update your information.

Once subscription access is removed from your account you will no longer be able to access any course content, even ‘Completed’ courses.

You will always have access to any certificates you received directly on the course page of the completed course. 

Due to the nature of digital products, we have specific refund policies as outlined below:

Eligibility for Refund:

• Refunds are only available for courses or subscriptions purchased within the last 6 months.
• If you experience any technical issues with your digital purchase, please contact our support team within 7 days of purchase.

Requesting a Refund:

• To request a refund, please contact our customer service team at support@consultdra.com within 7 days of your purchase.
• Provide the email associated with your CDA account and/or the email used for payment and the reason for the refund request.

Refund Process:

• Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Technical Issues:

• If you encounter any issues with watching or accessing your purchase, please contact our support team immediately. We will work with you to resolve the issue.

Chargebacks:

• Initiating a chargeback without contacting our customer service team first will result in a ban from the website.

If you have any questions or need assistance, please reach out to our customer service team at support@consultdra.com

We do our $25 Webinar Sale twice a year during Memorial and Thanksgiving weekend. Specific dates are posted in advance.

Thank you for your interest in an appointment with Dr. Anderson. However, Dr. Anderson is no longer accepting new patients or consultations at this time. We kindly ask that you do not email us regarding appointment requests or inquiries, as we are unable to accommodate them.

We are currently updating some of our most popular older courses. If you purchased any of the courses that say they have been updated within one (1) year of their updated versions being released, please email us at support@consultdra.com and we’ll be happy to give you free access to the newly updated version!